Platform means the World Wide Diary website, mobile applications (iOS and Android), and any related services operated by the Company, collectively.
Company means World Diary Private Limited, operating under the brand name World Wide Diary, together with its authorised representatives, affiliates, successors, and assigns.
Services means all features, functionalities, tools, and content accessible through the Platform, as they may evolve from time to time.
User means any individual or entity that accesses or uses the Platform, regardless of role or registration status.
Account means a User's registered profile on the Platform, associated with access credentials.
Business Listing means a digital profile created for a business on the Platform, displaying information about that business.
Subscription means a paid plan that grants access to premium Platform features, subject to the fee and conditions displayed on the Platform at the time of purchase.
User Content means any text, images, videos, documents, reviews, or other material submitted to or uploaded on the Platform by a User.
Authorized Partner means an independent individual or entity formally engaged by the Company to facilitate the onboarding of businesses onto the Platform, subject to a separate agreement.
Intellectual Property Rights means all patents, copyrights, trademarks, trade secrets, database rights, and all other proprietary rights, whether registered or unregistered.
By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, incorporated herein by reference. If you do not agree, you must not use the Platform.
These Terms constitute a legally binding agreement between you and the Company. By using the Platform, you represent that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and are not prohibited from using the Services under applicable law.
World Wide Diary is a digital local business directory and discovery platform. The Services enable:
The scope, features, and availability of the Services may change from time to time. We reserve the right to modify, suspend, or discontinue any part of the Services with reasonable notice where practicable.
To access certain features of the Platform, you must create an Account. When registering, you agree to:
We reserve the right to refuse, suspend, or terminate any Account at our discretion. Accounts registered on behalf of businesses must be created by an authorized representative of that business.
The Platform supports multiple user types, each with different access levels and permissions as determined by the Company from time to time. These may include general end users, business representatives, Authorized Partners, and designated platform administrators. The applicable role assigned to a User determines the features and functionalities available to them.
The Company reserves the right to modify, introduce, or discontinue any user role, access level, or associated feature without prior notice, subject to any obligations arising under a separate written agreement.
Certain features of the Platform are available only through a paid Subscription. All applicable subscription fees, billing cycles, and included features are as displayed on the Platform at the time of purchase.
Payments are processed through supported payment service providers. By providing payment details, you authorize us to charge the applicable fees.
Fees are exclusive of applicable taxes including Goods and Services Tax (GST) unless stated otherwise. You are responsible for all applicable taxes in your jurisdiction.
Where applicable, tax invoices will be issued electronically in accordance with applicable law.
We reserve the right to modify subscription fees. You will be notified in advance of any changes that affect your active Subscription, and your continued use of the Services after the effective date of any price change constitutes acceptance.
All fees are non-refundable unless required by applicable law or as stated in a separate written policy.
If a Subscription expires or payment fails, access to premium features, including Business Listing visibility, may be suspended until payment is resolved.
You retain ownership of User Content you submit to the Platform. By uploading or submitting User Content, you grant the Company a non-exclusive, worldwide, royalty-free, transferable licence to host, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the Services.
You represent and warrant that:
We reserve the right to remove User Content that violates these Terms without prior notice and without liability to you.
You agree not to use the Platform to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your Account, without prejudice to any other remedies available to the Company.
The Company owns or licences all Intellectual Property Rights in the Platform, including its design, branding, software, trademarks, and content created by the Company. The "World Wide Diary" name, logo, and all associated marks are trademarks of the Company.
Nothing in these Terms transfers any Intellectual Property Rights in the Platform to you. Your use of the Platform does not grant you any rights in the Platform's Intellectual Property beyond the limited licence to use the Services in accordance with these Terms.
Any feedback, suggestions, or ideas you provide regarding the Platform ("Feedback") are licensed to the Company on a perpetual, royalty-free basis and may be used to improve the Services without any obligation or compensation to you.
The Platform may integrate with, link to, or depend on third-party services, platforms, or providers. Your use of such third-party services is subject to their respective terms and policies. The Company is not responsible for the content, availability, or practices of third-party services.
We may change third-party service providers at any time without notice. The removal or replacement of a third-party integration does not entitle you to any refund or compensation.
The Company provides the Platform on an "as available" basis. We do not guarantee uninterrupted, error-free, or secure access to the Platform at all times.
We reserve the right to modify, update, suspend, or discontinue any feature or component of the Platform with reasonable notice where practicable. Planned and unplanned maintenance may cause temporary interruptions.
From time to time, we may offer experimental or pre-release features ("Beta Features") for testing purposes. Beta Features are provided "as is" without warranties of any kind and may be discontinued at any time without notice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.
The Company does not warrant the accuracy, completeness, or reliability of any Business Listing, User Content, or information provided by third parties through the Platform. The Company is a technology platform and does not endorse, verify, or take responsibility for the quality, legality, or suitability of any business listed.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR: any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform; loss of revenue, profits, data, business, or goodwill; unauthorized access to or alteration of your data; conduct of other users or third parties on the Platform; or any transaction, dispute, or interaction between users and businesses listed on the Platform.
IN ANY CASE, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) INR 1,000.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, liability is limited to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from or related to:
Either party may terminate an Account at any time.
You may close your Account through the Platform's account settings or by contacting us. Upon account closure, your access to paid Services will cease at the end of the current billing period unless you request earlier termination.
We may suspend or permanently terminate your Account, without prior notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or your use poses a risk to other users or the Platform.
Upon termination, your licence to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination (including intellectual property, indemnification, disclaimers, and limitation of liability) shall continue to apply.
The Company shall not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government actions, infrastructure failures, internet outages, cyberattacks, epidemics, or any other unforeseeable cause. We will make reasonable efforts to resume performance as soon as practicable.
These Terms are governed by the laws of India.
Before initiating formal dispute proceedings, either party must provide the other written notice of the dispute and allow a period of thirty (30) days for good-faith resolution.
If unresolved after the notice period, parties agree to attempt resolution through mediation before a mutually agreed mediator or institution.
If mediation fails, disputes shall be subject to the exclusive jurisdiction of courts in Gujarat, India.
These Terms shall be interpreted in accordance with the Information Technology Act 2000, Consumer Protection Act 2019, and other applicable Indian laws.
These Terms and the Privacy Policy constitute the entire agreement between you and the Company with respect to the Platform and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of its rights to enforce that or any other provision in the future.
The Company may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, corporate restructuring, or sale of assets, without your prior consent. You may not assign your rights or obligations under these Terms.
By using the Platform, you consent to receive notices, agreements, disclosures, and other communications from the Company electronically, by email, or through the Platform. Electronic communications satisfy any legal requirement for written notice.
All rights not expressly granted to you in these Terms are reserved by the Company.
We may update these Terms from time to time. Where required by law or where the changes materially affect your rights, we will provide reasonable advance notice via the Platform or by email. Your continued use of the Platform following the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree, you must discontinue use of the Platform.
For questions, concerns, or legal notices relating to these Terms:
Legal notices must be sent in writing to the email address above and are effective on confirmed receipt.
This Platform is owned and operated by World Diary Private Limited, a company incorporated under the laws of India.
If you have any questions, concerns, complaints, or legal notices relating to these Terms of Service or the Platform, you may contact us using the details below:
We will acknowledge and respond to your request within the timeframe required by applicable law.
Where required under applicable law, the Company may designate a Grievance Officer from time to time, and the relevant details will be published on this page.
World Diary Private Limited, operating under the brand name World Wide Diary ("we", "our", "us", or the "Company"), is committed to protecting the privacy of individuals who use our Platform. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in connection with our Services.
This Policy applies to all users of the Platform, including customers, business owners, and authorized partners, and is governed by India's Digital Personal Data Protection Act 2023 ("DPDP Act"), the Information Technology (Reasonable Security Practices) Rules 2011, and other applicable Indian data protection laws.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, you should not use the Platform.
The type of personal data we collect depends on how you interact with the Platform. We collect information you provide directly, information generated through your use of the Services, and information from trusted authentication service providers where applicable.
Name, email address, mobile number, profile photograph, and authentication credentials.
For business owners, this includes business name, address, contact details, category, operating hours, digital presence (social media, website), and business documents such as registration or identity photographs as required during onboarding.
For Authorized Partners, this includes identity verification documents, bank account details for compensation purposes, and address information, collected as required by applicable law and our internal onboarding policies.
Information about how you interact with the Platform, including search queries, saved items, reviews, device identifiers, operating system, and push notification tokens.
Approximate or precise location information, where you have granted permission, to enable location-based discovery features.
Transaction details processed through our payment service provider(s). We do not store full payment card details on our systems.
We process personal data under the following legal bases, consistent with the DPDP Act 2023:
We use collected information to:
We may share or disclose personal data only for the purposes described in this Privacy Policy, with your consent where required, or as otherwise permitted or required by applicable law.
We share personal data with trusted third-party service providers, operational partners, and infrastructure providers only to the extent necessary to deliver the Services. Categories of third parties may include:
All third-party processors are engaged under written agreements that require them to process data only as instructed and in compliance with applicable law.
We may disclose personal data if required by law, court order, or lawful government request, or where necessary to protect the rights, safety, or property of the Company or others.
In the event of a merger, acquisition, or sale of all or part of our business, personal data may be transferred to the acquiring entity. You will be notified of any such transfer as required by applicable law.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. Our security practices are aligned with industry standards and applicable Indian regulatory requirements.
These measures include, but are not limited to, access controls, encryption in transit, secure storage practices, and regular security reviews.
Despite our efforts, no system can guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify you as required by the DPDP Act 2023 and take reasonable steps to mitigate harm.
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately at support@worldwidediary.com if you suspect any unauthorized access.
Under India's Digital Personal Data Protection Act 2023 and other applicable laws, you have the following rights with respect to your personal data:
To exercise any of these rights, submit a written request to support@worldwidediary.com with the subject "Privacy Rights Request." We will acknowledge your request and respond within the timeframe required by applicable law.
Where your request is refused, we will provide reasons and inform you of your right to escalate the matter to the Data Protection Board of India.
We retain personal data for as long as necessary to fulfil the purposes described in this Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Upon Account deletion or expiry of a business relationship, we will delete or anonymise personal data within a reasonable period, unless retention is required or permitted by applicable law. Specific retention periods may apply to financial records, identity verification documents, and transaction data in accordance with applicable Indian law, including but not limited to tax and company law requirements.
Where retention is required solely for legal compliance, data is stored securely with restricted access and used only for the purposes required by law.
Our Platform may use cookies and similar technologies (e.g., local storage, device tokens) for session management, security, and functionality. We do not use tracking cookies for cross-site advertising purposes.
Our mobile application may request the following device permissions to enable specific features:
You may withdraw permissions at any time through your device settings. Disabling certain permissions may limit the functionality of the Platform.
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has submitted personal data to us without consent, please contact us at support@worldwidediary.com and we will promptly delete the relevant data.
The Platform may contain links to third-party websites or services, including business social media profiles, external websites, or embedded third-party tools. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party service you access through the Platform.
The Platform is operated in India and is primarily directed at users in India. If you are accessing the Platform from outside India, please be aware that your personal data may be transferred to and processed in India in accordance with this Policy and applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the Services. When we make material changes, we will notify you via the Platform or by email with reasonable advance notice. The updated Policy will display the revised effective date at the top.
Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree, you must discontinue use and may request deletion of your Account.
For any privacy-related concerns, data rights requests, or complaints, please contact us:
We will acknowledge and respond to your request within the timeframe required by applicable law.
Where required under applicable law, the Company may designate a Grievance Officer from time to time, and the relevant details will be published on this page.